We have had no phone or internet since before Christmas. Telstra customer. Wasted many hours trying to contact them for repair and getting nowhere. Craig Scott Kirks Rd Mangrove Mountain 6/3/2021

May I add my story to the many anguished cry’s from the folks living in the Mountain districts regarding the NBN & Mobile signals? We live on Wisemans Ferry Road not far from our local store. (fantastic, try it out, great coffee) We attended a forum put on by NBN at our local hall, at my request they agreed to do a survey of my place, two days later a technician spent two hours trying to find a signal, the best he could do was from the Somersby tower which would need a tall mast near my front gate &…

Update to another phone horror story – Community News No 870 We were badly impacted by the bush fires on 8th November 2019 that swept through Rainbow Flat and Koorainghat. We lost all our services including the land line. Telstra came and installed a satellite phone for us, however due to some mix up it was first connected and then disconnected, so effectively was a waste of time. Once services were restored I contacted Telstra to uninstall and remove the satellite phone. Despite repeated requests they never did. I went into the Telstra shop in Taree several times but nobody…