Update to another phone horror story – Community News No 870 We were badly impacted by the bush fires on 8th November 2019 that swept through Rainbow Flat and Koorainghat. We lost all our services including the land line. Telstra came and installed a satellite phone for us, however due to some mix up it was first connected and then disconnected, so effectively was a waste of time. Once services were restored I contacted Telstra to uninstall and remove the satellite phone. Despite repeated requests they never did. I went into the Telstra shop in Taree several times but nobody…

Phone and internet on ” the mountain ” —– what a joke ! Where to start ?????? In the mid 1990 ‘ s we had better mobile phone coverage than we do today — that’s what we call “progress” ( that was with analog phones and now we have digital, only much better if you have service, worse if you don’t !) Let me tell you about a couple of “episodes ” — I have a business at Somersby, three minutes off the M1, I have to stand at the front door of the business to have semi reliable mobile…

“On 20/12/20 a tree had come down across Wisemans Ferry Road, Mangrove Mountain about 3km away from us, taking the landline phone out. A neighbour rang Telstra on my behalf to report the landline was out because my two Telstra mobiles have very poor service. Telstra informed locals phones would be restored by 28/12/20, so with no connections, locals had to travel 5 km to get mobile reception to make numerous calls every time they never turned up on dates they promised to restore phone. 29/12/20 then 5/1/21 then 6/1/21 then 11/1/21 then 15/1/21 then 27/1/21 then FINALLY after over…